First Environment Ltd is committed to your right to privacy and to keeping your personal information secure.

First Environment Ltd receives very little identifying information from visitors to our website and only for a limited set of reasons. Typically, identifying information is collected for an enquiry or order from customers. The personally identifying information collected may consist of basic contact information: name, title, company address, e-mail address, telephone and fax numbers. The personal data received and used by First Environment Ltd is limited to just facilitating a visitors request.

Any information given by you to First Environment Ltd, including but not limited to questions, feedback, data, comments, suggestions or the like, will be considered to be non-confidential. First Environment Ltd shall have no legal obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Also First Environment Ltd is free to use any concepts, ideas, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing and marketing services incorporating such information.

In no circumstances will First Environment Ltd use your name or let it be publicised that you submitted materials or other information to First Environment Ltd unless;

• we ask your permission to use your name; or
• we first inform you that the materials or other information you gave to a particular section of this site will be published or otherwise used with your name on it, or;
• we have to comply with the law

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

Cookies

What Is A Cookie? Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are useful because they allow a website to recognise a user’s device. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. Cookies are placed on your device by the website you are on (first party) or by another domain/website (third party)

(1) Strictly Necessary Cookies (including additional necessary cookies for Client Zone users) These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website – i.e. logging into your account. Without these cookies services you have asked for, like an order summary page or online billing, cannot be provided. We may use these strictly necessary cookies to… • Remember previous actions for example when you enter information into a form and then navigate to different pages in a single web browser session • Remember the goods and services you selected when you get to the payment page • Identify you as being logged in to the website • Make sure you connect to the right service on our website when we make any changes to the way the website works

Cookie	Name	Purpose
wordfence_verifiedHuman (1st Party)	wordfence_verifiedHuman	A cookie set by our website security software Wordfence. Checks whether the visitor is a human or a bot.
wfvt_(string of numbers) (1st Party)	wfvt_(string of numbers)	Wordfence security software which tracks a user throughout the site. The string of numbers that follow the wfvt_ prefix represents a unique session ID for that visitor.
cookie_notice_accepted (1st Party)	cookie_notice_accepted	As per GDPR law, we must use software which asks a visitor to confirm or deny the use of cookies within their session. Our software will install a cookie to notify the website that cookies use has been accepted or denied by the user.
client_memberid (1st Party)	client_memberid	This stores the actual member id of the user who has logged into the system.
Client (1st Party)	Client	This stores the company id of the user who has logged into the system
client_name (1st Party)	client_name	This stores the name of the company of the user who has logged into the system.
client_parent (1st Party)	client_parent	This informs the system whether the user who has logged in is a master user for that account or a simple account.
location (1st Party)	location	The stores the location which the user selects when he/she logs into the system and clicks on any Location against which he/she wishes to view information such as Reports etc.

(2) Performance Cookies These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works. We may use performance cookies to… • Provide statistics on how our website is used (this is for our internal use only) • See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites) • Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don’t allow our partners to reuse this information for further advertising • Help us improve the website by measuring any errors that occur • Test different designs of our website

Cookie	Name	Purpose
Google Analytics (3rd Party)	_utma _utmb _utmc _utmz _ga _gid	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. May also be used by our content delivery network providers, Bootstrap and MaxCDN.

(3) Targeting or Advertising Cookies These cookies are used to deliver adverts more relevant to you and your interests. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. We may use targeting or advertising cookies to… • Link to social networks like Facebook/Twitter, who may subsequently use information about your visit to target advertising to you on other websites

Cookie	Name	Purpose
Google Analytics (3rd Party)	_utma _utmb _utmc _utmz _ga _gid	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. May also be used by our content delivery network providers, Bootstrap and MaxCDN.